Refund policy
Thank you for shopping with Easiora. We want you to be fully satisfied with your purchase. That’s why we offer a 60-day money-back guarantee, giving you plenty of time to try our products completely risk-free.
If you are not happy with your order for any reason, you can return it within 60 days of delivery and receive a full refund.
📅 Return Period
You have 60 days from the delivery date to request a return or refund.
How to Start a Return
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Contact our support team at:
hello@easoria.store
Subject line: Return + Order Number -
Our support team will confirm your request and provide you with the return instructions.
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Send the item back (the return address will be provided by our team).
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Once we receive your return, we will process your refund within 5–7 business days.
Refunds
After your return has been received and inspected, you will receive a full refund to your original payment method.
You will receive a confirmation email once your refund has been processed.
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns of:
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Items that are heavily used or damaged
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Products missing essential accessories
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Free gifts or promotional items
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Digital products (if applicable)
Order Cancellations
Orders can only be canceled if they have not yet been processed or shipped.
Please contact us as soon as possible at hello@easoria.store.
Return Shipping Costs
Return shipping costs are the responsibility of the customer unless the product arrives damaged or incorrect.
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos, and we will send a replacement or issue a refund immediately.
📧 Need Help?
Our support team is available 24/7 and will gladly assist you:
hello@easoria.store